Operation Management System

Communication

Three communication modes are accessible on the platform:
• Lodge complaints/feedback to the management and monitor status and updates
• Send private messages to neighbors for internal issues
• Call to the Guard

Bills & Payment

• Receive push notifications for new bills
• Various payment methods (Cards, FPX & E-wallets) are available through the Gprop App payment gateway for paying monthly bills
• Instant receipt generation after every successful payment
• Direct bill assignment to tenants
• View and download monthly statements/receipts

Visitor Management

• QR code generation upon visitor pre-registration
• Share the visitor QR code via various platform: WhatsApp, Telegram, Wechat, etc.
• Receive push notifications upon visitors checked in at the guard house

Facility Booking

• Reserve intended slots for booking property facilities.
• Secure bookings with payment (if deposit & charges are applicable)
• Direct request deposit refunds within the App
Gprop Condo App
Management Office

Application

• Apply for renovation, access cards, parking bays, and commercial lots
• Check the application status and updates from the management
• Integrate with payment system

E-Notice Board

• Receive announcements from Management
• View the community's minutes of meetings & account reports

Emergency

• Send emergency messages and alerts to the Guard and housemate by pressing the help button in Gprop App
• Access Emergency Contact list

Manage Users

• Owners to add family members/tenants into Gprop
• Module level access control for family members/tenants
• Tenancy agreement management

Value Added Features

• Access to Preferred Contractors listing
• Internet services application (Maxis, Digi, Celcom, Unifi & Time)
Condo Management App

Key Features of Our Community App Malaysia

Gprop Systems is proud to be the developer of what many consider to be the most comprehensive community app in Malaysia. Our amazing app is built in a way that encourages community involvement, data exchange, and round-the-clock connectivity. All of these exciting perks are guaranteed when you install the app. Plus, cybersecurity will not be an issue because it is equipped with advanced safety features to keep your privacy intact. This way, you can freely scroll through the app without having to worry about whether your personal information might be exposed to unauthorized third parties or even hackers. Read more...

Seamless Communication: Our app ensures quick and easy connection between one resident and another if they wish to engage in community-based activities together. It serves as a maneuverable mediator with limitless access.

Information Sharing: It is now much simpler to pass on important announcements or alerts concerning community living when you rely on our inclusive community app because it comes with various sharing options.

Community Engagement: The best part about our app is its sheer ability to assist you in staying updated with various events organized by your housing group through customized reminders and invitations.

Have Questions? We're Here to Help

Gprop's solution serves as a Seamless & Paperless Stratified Property Management System. This digital platform allows management offices, JMB/MC and residents to handle billing, announcements, complaints, facility bookings, and visitor registration all in one system. By bringing these functions together, it enhances interaction between stakeholders while improving overall property value.
It fully automates processes such as maintenance tracking, communication, accounting, and reporting. This significantly reduces paperwork and eliminates human error, including accidental duplications of financial records through our Accounts Management System.
Yes. The platform has comprehensive management software built on real-time processing and seamlessly connected with a reliable accounting system. We've partnered with trusted payment gateways including Maybank and Xendit/Payex to enable secure transactions without manual handling.
It's designed specifically to support large resident databases, facility booking and visitor control—exceptionally ideal for high-rise residential buildings. Beyond efficiency, it makes stratified properties safer by enabling private resident communication, complaints and suggestions, plus an Emergency Button for immediate assistance.
It enhances communication between strata residents through push notifications, digital notices, announcements, and real-time updates. Residents can communicate privately within the app, while management receives feedback through the complaints and suggestions form for faster response and better community engagement.
Yes. It's a Malaysian-made solution tailored to support local property management needs, including JMB/MC operations and compliance with Malaysian regulations. Available on both Google Play Store and App Store, it's compatible with a wide range of devices for management offices, security teams, homeowners, and tenants.
Yes. It connects with a seamless and reliable accounting system, allowing management to handle billing, collections, and financial tracking within the platform. This reduces manual paperwork and improves accuracy of day-to-day financial operations.
It improves communication, security, and overall resident satisfaction. Residents can interact privately, while the complaints and suggestions form gives them a structured way to raise concerns. For security, it requires visitor registration before entry, supports real-time check-in/check-out reports, guard login records, and QR code generation—creating a safer, more controlled living environment.
Yes. By centralising communication, billing, complaints, facility booking, and visitor management into one system, it ensures all stakeholders stay updated through real-time records, reducing disputes and miscommunication.
GPROP's Resident Community App is our mobile application for residential communities, serving as a medium to connect Registered Proprietors (homeowners) with Condo Management for communication, visitor registration, maintenance payments and service requests.
Residents enjoy a more convenient and connected living experience. Features such as submitting complaints, efficiently booking condo facilities, receiving announcements, conducting service applications and managing visitors' access can all be done from their smartphones. We've partnered with trusted payment gateways like Maybank and Xendit/Payex to handle payments directly without human interference, eliminating errors and fund mishandling risks.
Yes. It strengthens community engagement by supporting updates, events, polls, and feedback forms all in one platform. Residents stay informed about upcoming events through real-time announcements and push notifications, participate in polls, and submit feedback and concerns directly. This helps management communicate more effectively while keeping residents involved, connected, and engaged.
The platform utilizes multiple safety features, including secure login process, data encryption, and role-based access, to protect residents' sensitive information. Only authorized users can access sensitive data.
It's ideal for condominiums, apartments, gated communities, and mixed developments where daily operations involve resident communication, visitor control, and facility management. Residents can receive community updates, submit complaints, book facilities based on real-time availability, and manage visitor access from their smartphones—making it a practical solution for modern Strata-Titled communities.
Yes. Management can send real-time push notifications during emergencies and for important building notices. Residents can also press the "HELP" button to trigger an emergency alert, activating a siren sound to immediately draw attention and seek help.
Yes. Payments are protected using strong security measures, including PCI DSS-compliant servers and Direct bank payment gateway integration. We ensure no human interaction during the payment process, reducing risks of data exposure and unauthorised handling.
Yes. GPROP has been developed in Malaysia and is designed specifically to support local strata operations, including JMB/MC workflows. Our system matches common Malaysian condo management practices, ensuring smoother day-to-day operations and better compliance for management offices.
Yes. It reduces disputes by providing clearer payment tracking, automated records, and direct payment processing through trusted gateways (Maybank, Xendit/Payex). Residents can view payment status and make payments conveniently through the app, improving collection efficiency.
Absolutely. The platform allows residents to submit complaints and feedback directly through the app, enabling management to track issues systematically. This improves response time, reduces missed cases, and strengthens accountability between residents and management.
By automating key management workflows and reducing manual handling, it prevents human error and accidental duplication of financial records. Real-time updates and system-based tracking allow management to monitor payments and outstanding balances more efficiently.

Create Your Residential Community App Today

As soon as you take advantage of the amazing residential community app developed by Gprop Systems, converging people together for good reasons will never be easier. No need to second guess anymore; just contact our dedicated customer service officers and we will help you understand the entire system before making further arrangements.
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